This is Grandpa Ned
84 years young.
This was my attempt to teach Grandpa Ned how to use FaceTime.
*Holds phone to ear*
*Pulls phone away from ear to see my face*
*Immediately puts phone back to ear*
This is how it went trying to teach him how to text.
Observations
The largest obstacles that my grandpa faced when trying to send a message was the size of the text and the action buttons. In addition, having never learned to type on a QWERTY keyboard, it took a long time to find letters when typing.
Opportunity
Redesign the Apple Messages App to be more intuitive for elderly individuals.
1. Launch Messages App
- Larger icons
- Larger notifications
- Compose message from bottom of screen
.
2. Choose a RECIPIENT
- Visual contacts
- Larger, written instructions
.
3. COMPOSE A MESSAGE
- Most-used features displayed
- Large “back” button
- Easy to reach
.
4. REVIEW MESSAGES
- Larger contact name + photo
- Larger text
.
alphabetical Keyboard
- Keyboard arranged in alphabetical order instead of QWERTY design
